About Us - Arcadia Senior Living Pace

ABOUT US

Our Story, Mission, and Values

Where Care Meets Comfort—and Residents Thrive

AFFORDABILITY

Compare The Costs of Senior Living
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ABOUT US

Our Story

Arcadia Senior Living offers the perfect balance of comfort, convenience, and community. Our beautifully landscaped community is just minutes from shopping, healthcare providers, restaurants, and local attractions—making everyday living both easy and enjoyable.

We’re deeply rooted in serving our neighbors with honesty, compassion, and care. Our community offers a full range of living options—Independent Living, Assisted Living, and Memory Care—all tailored to support each resident’s lifestyle and evolving needs.

Arcadia Senior Living is built around flexibility. Our care plans are personalized and adaptable, allowing residents to age in place without unnecessary disruptions. To make planning easier for families, we’ve created a straightforward Level of Care Program with transparent pricing—no hidden fees, no confusing packages. Just clear, honest support and a community you can trust.

Here, residents enjoy active, fulfilling lives in a place that truly feels like home.

Our Mission

We respect and honor our elders by building communities dedicated to supporting their individual needs, promoting independence and enriching lives. We encourage an ongoing connection to families, friends and communities.

Our Values

OUR TEAM

People behind Arcadia Senior Living

At Arcadia Senior Living, our team is driven by a genuine passion for care and community. With experienced professionals and a commitment to service, we create a supportive, engaging environment where every resident can thrive and feel truly valued.

Carol Ettelson

Executive Director

Carol’s career in senior living began 2008 as a Marketing Director. It didn’t take long for her to realize that this career was her real passion. “Assisting seniors and their families has brought so much joy to my life.” As the Executive Director, Carol considers it an honor to be a part of the exceptional care and services provided every day by the dedicated team. Carol has an open-door policy and is excited to have the opportunity to get to know each and every one.

Jolee Blackmon

Director of Resident Care & Wellness

Jolee has been a nurse for 26 years and has always enjoyed assisting and caring for the elderly. She has three children and four grandchildren who keep her busy. Jolee looks forward to many years here at Arcadia Pace

Sally Willis

Community Relations Director

As a Pensacola native, Sally spent many years in hospitality management and Event Sales before discovering her passion for seniors while working for a senior living marketing company. She feels so lucky to be a part of this community and believes she was meant to serve in this role. She is excited for all the new developments at Arcadia and can’t wait to see what the future holds

Payton Blocker

Business Office Director

Payton is a dedicated professional with over a decade of experience in medical office administration. Originally from Pensacola, she is passionate about organization and committed to resident care and employee satisfaction. In her free time Payton enjoys the outdoors with her husband and daughter, hiking, biking, exploring and relaxing by the
river or beach.

John Fletcher

Director of Maintenance

Since 2019, John has overseen all aspects of the facility services, including training and quality control as the Maintenance Director. He served 27 years in the US Coast Guard, training and inspecting over 200 personnel, and conducting search and rescue missions. John was awarded the Commendation Medal for saving 13 lives from a burning
vessel. John feels his service to the residents at Arcadia is a rewarding mission.

Mary Davis

Concierge

Mary began her career in Assisted Living facilities in 2005. She loves working with seniors, whom she affectionately refers to as her “seasoned folks.” She enjoys listening to their stories about the past and loves looking at pictures from their youth. Mary has been at Arcadia Senior Living in Pace for over two years and hopes to continue for many more years to come.

Hailie O'Connell

Director of Life Engagement

Hailie started her career as a CNA as a junior in high school. She worked as a CNA for 3 years until she found her calling to enrich lives every day as an activities director. She considers herself lucky to be able to work very closely with the residents in the Open Arms Community. Hailie has been with Arcadia Senior Living since 2019. Hailie was born in Georgia, but she was raised here in Pace. In her spare time, she loves to spend time with family and friends on the farm, and travel to new places.

Destinee Miller

Open Arms Program Coordinator

Destinee was born and raised in Florida. In her spare time, she enjoys spending time with her husband and daughter. Destinee’s career in Senior Living began at Arcadia as a Resident Assistant in 2023. Within a few months, she was promoted to our Med Tech position. She is now servings as our Open Arms Memory Care Program Coordinator. Destinee says she enjoys all the bonds she has gained over the past few years with the Residents.

Garrett

Director of Culinary Services

Garret was raised in Pace, FL, and began his culinary journey right out of high school. He began at a craft cocktail and tapas bar, where he honed his skills in a scratch kitchen. After earning his culinary degree from Pensacola State College, Garret chose to follow in his father’s footsteps and pursue large-scale cooking. He has since found his passion serving others through his work at Arcadia Senior Living.

ASSESSMENT

What level of care do you need?

Find the personalized care you or your loved one deserves. We’ll help you assess your needs and guide you through the options available.

AMENITIES

Exceptional Communities, Designed for Every Lifestyle.

Ensure comfort, convenience, and engagement at every turn. From state-of-the-art fitness centers and serene outdoor spaces to cozy lounges and vibrant activity rooms, there’s something for everyone to enjoy. Whether you’re seeking relaxation, social connection, or an active routine, our community offers the perfect setting to thrive.

WELLNESS & ACTIVITIES

Stay Active. Stay Social. Stay You.

Our daily activities are designed to nourish your whole self—mind, body, and spirit. From group fitness and art classes to social events and excursions, there’s always something fun and fulfilling on the calendar.

FLOOR PLANS

Choose a Space That Fits Your Style

Whether you’re looking for a cozy studio or a roomy one-bedroom apartment, our residences are designed to make you feel right at home. Comfortable, stylish, and easy to live in—this is your personal retreat.

DINING

Fresh, Flavorful Meals Every Day

Discover delicious dining options crafted to delight your taste buds and nourish your well-being. Enjoy chef-prepared meals made with fresh, high-quality ingredients, served in a welcoming, restaurant-style atmosphere that encourages community and connection.

Frequently Asked Questions

What services and amenities are provided at Arcadia Senior Living?

At Arcadia, every resident enjoys a private apartment with a lockable door and private bathroom—ensuring dignity, comfort, and independence in a secure, home-like setting.

Our assisted living community includes a full range of services designed to simplify daily life and enhance well-being, such as three chef-prepared meals daily, weekly housekeeping and laundry, scheduled transportation, a full calendar of life-enrichment activities, and 24/7 on-site staff. Utilities including cable and internet (excludes phone), resident parking, maintenance, and basic clerical support are also included.

Residents may access third-party healthcare services as needed, arranged independently or through select on-site providers depending on location.

Is assisted living the same as a nursing home?

No. While both offer help with activities of daily living, nursing homes provide full-time medical care and skilled nursing services. Assisted living, like Arcadia, supports non-medical needs in a more residential, home-like environment focused on independence, privacy, and community engagement.

Will I have to share an apartment?

No. Each resident has a private apartment. Shared accommodations are available only by mutual request, such as for spouses or chosen companions.

Are legal documents required before move-in?

Yes. All residents must review and sign a lease agreement before moving in. This document outlines services, policies, and resident rights to ensure clarity and transparency from the start.

Is transportation provided for appointments and errands?

Yes. We offer scheduled transportation for medical appointments, personal outings, shopping trips, and more. Our team is happy to help with scheduling and coordination.

Can I bring my own furniture and décor?

Yes! We encourage residents to personalize their apartments with furniture, decorations, and keepsakes that bring comfort and familiarity.

What factors determine the cost of assisted living?

Costs are based on the size and layout of your apartment, the level of care you need, and any optional services you choose. Arcadia offers a clear and inclusive pricing model with no hidden fees—making it easier for families to plan with confidence.

Are staff members trained and qualified?

Yes. All Arcadia staff receive role-specific training upon hire and ongoing education to maintain high standards of care, safety, and service.

Do you run background checks on staff?

Yes. Every Arcadia employee undergoes a criminal background check as part of the hiring process. Resident safety is a top priority.

Does Medicare or Medicaid cover assisted living?

In most cases, Medicare and Medicaid do not cover assisted living directly. However, some healthcare services provided by licensed third-party providers may be eligible for coverage. Our team can help guide you through available options.

Will long-term care insurance help pay for assisted living?

Yes. Many long-term care insurance policies include coverage for assisted living services. Because benefits vary, we recommend reviewing your policy. Our staff is happy to assist in understanding and applying your coverage.

ASSESSMENT

Try Our Lifestyle Assessment

Lifestyle assessment is a very unique tool that allows you to see how your loved one is living and provides suggestions on how to improve their quality of life.

Testimonials

Highly recommend Arcadia! My parents are new residents and every experience has been positive and wonderful. Sally is amazing! Highly recommend Arcadia for senior care!

The Building is beautiful and clean. Staff are super friendly and helpful. Management made themselves available to answer all of my questions.

Great Environment! Wonderful staff ! Always keeping everyone on their toes and smiling ! The best of the best work here ! And families never have to worry !!! Everyone is loved equally ❤️

Arcadia is a wonderful place. I've really enjoyed working with the rest of the staff. Everyone truly cares about the residents, and heir wellbeing. The residents are well taken care of, and very happy to be here. The building is very well maintained, and always very clean, and the grounds are beautiful. I would recommend Arcadia to any friend or family member of mine.

My mom is living there and she absolutely loves it!! The people are so friendly and helpful!! Always very clean! Great Place!!!!!

Love the staff at Arcadia & they love their residents! Enjoy working with Carol & Sally😊

Residents receive the best care. Very friendly staff. I would definitely give “Clinton” 5 stars, all day, everyday.

The Arcadia team is caring, compassionate and works to exceed your expectations!

Get in Touch – We're Here to Help!

Have questions? Our friendly team is here to help you every step of the way.